Shipping Policy
This shipping policy describes how Stichting LoveUnlimited Ministries, of which De Zalfolie Winkel is a part, handles the shipping of physical products, such as anointing oil, related anointing oil products, books, and other publications offered via the website or related channels.
Shipping costs
LoveUnlimited Ministries only charges the actual shipping costs. No additional administrative, handling, or profit surcharges are applied. The shipping costs are clearly stated during the ordering process, before the order is finalized.
Processing and shipping
Orders are generally processed and shipped within 1 to 2 business days of receipt of payment. Processing time may vary during holidays, vacation periods, or due to unforeseen circumstances. In such cases, LoveUnlimited Ministries will communicate this as clearly as possible.
Shipping takes place via a regular postal or parcel service. LoveUnlimited Ministries cannot provide guarantees regarding exact delivery times, as these depend on the carrier.
Delivery area
LoveUnlimited Ministries ships orders within the Netherlands and Belgium. For shipping to other countries, you can contact us in advance to discuss the options.
Risk and liability
The risk of loss or damage to an order passes to the recipient at the moment of delivery. If an order is demonstrably delivered damaged or incorrectly, LoveUnlimited Ministries requests that this be reported within 7 days of receipt, so that a suitable solution can be sought in consultation.
Incorrect address details
LoveUnlimited Ministries is not responsible for delays or non-delivery of shipments due to incorrectly or incompletely provided address details. Any costs for resending an order may be charged to the recipient in such cases.
Contact
For questions about shipping or delivery, please contact us using the contact details on this website.